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Shipping & Returns |
Shipping
Shipping charges and approximate delivery times for Australia Post articles are calculated live by the webshop when you enter a shipping address. This system uses the Australia Post eDeliver website. Delivery times apply once the package has been posted. Add to this the time necessary to receive and clear a cheque or money order.
For an additional fee, small items can be sent by Registered Post, Express Post or via the Cash On Delivery (COD) service. You can determine the COD fee from the Australia Post Post Charges booklet. At the time of writing, this amount was an additional $8.70, payable at the time of collection.
Within Australia, orders up to 20kg are shipped via Australia Post's Parcel Post. Heavier orders
such as knitting machines are sent via road-freight.
Returning Goods
Goods returned for credit will not be accepted without prior authorization. Claims will not be recognised unless made within seven (7) days of delivery. Unfortunately we cannot accept return of consumable items such as batteries.
Freight on Returns
The buyer accepts liability for all freight costs incurred in the return of warranty repair or replacement faulty goods.
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